How is document revision history preserved?
Open each revision as a new version under an immutable document identity; keep the previous content, change rationale, reviewers, approval decision, effective date, and distribution trail without deleting them.
The goal is not merely to archive the old file. The system must be able to re-show which version was in effect on a given transaction date and by whom and on what evidence that version was approved.
Why should a controlled document and a record be kept separate?
Short answer: a document describes how the work is to be done and can be revised; a record evidences the outcome of the work done and its history must not be changed retroactively.
A policy, procedure, instruction, template, and blank form can be controlled documents. A completed check form, an approval decision, or training attendance is a record. Even if they can be kept in the same file area, their statuses, authorizations, and retention rules must not be the same.
| Object | Change rule | Evidence to preserve |
|---|---|---|
| Controlled document | A new revision is opened; it enters into effect after approval | Previous version, change summary, review and approval history |
| Completed record | Not silently corrected in place; a justified correction or a new record link is established | Initial value, correction, performer, time, and rationale |
| Externally sourced document | The source version is tracked; on change, the impact is assessed | Publisher, version/date, access source, and affected processes |
ISO 10013:2021 offers guidance for developing and maintaining documented information that supports an effective quality management system according to the organization's needs. This means that instead of copying a single folder or document hierarchy to every organization, control must be matched to process and risk.
How should the document identity and version model be set up?
Separate the immutable identity from the version number. For example, while the document identity stays the same, revisions 03, 04, and 05 become separate objects; the new file is not written over the old row.
- Document core: unique identity, name, type, process, owner role, and confidentiality class.
- Version record: revision, creation time, change summary, source file digest, and previous version link.
- Decision record: reviewer, approver, decision time, role/authority, and rejection rationale if any.
- Effectiveness record: start date, points of use, affected open jobs, and reason for withdrawal.
- Distribution record: who or which role saw it, through which channel it was accessed, was the old controlled copy recalled?
A file name can be convenient but is not a unique identity. When a file is renamed or converted to a different format, the document-version-approval link must not break.

Which gates should the review and approval flow contain?
Short answer: preparer, technical reviewer, and the authority to put into effect must be explicit; the process must not close on a missing rationale or an unauthorized decision.
- Draft: the document owner records the change scope and rationale.
- Impact review: linked forms, trainings, open jobs, contracts, and external requirements are evaluated.
- Technical review: the authorized role checks content accuracy and applicability.
- Approval: the decision maker binds the decision record to the digest value of the file presented to them.
- Effectiveness: the approved version becomes selectable on the defined date; the old version is closed to new jobs.
- Distribution and reading: affected roles are informed; where required, use is not opened until training or competency evidence is completed.
Do not embed into the software, as a universal rule, that the preparer and approver must always be different persons in every case. Segregation of duties should be determined by applicable standards, the organization's risk assessment, the authorization matrix, and contractual conditions. The system should apply the chosen rule consistently and not let exceptions through without justification.
How do you prevent the use of an old version?
Merely placing an "invalid" label is not enough. When a new work order, form creation, or field task is started, the system should present only the appropriate version based on the effective date and process context.
ISO's common management system structure dated July 1, 2026 requires documented information to be suitable for use and accessible where needed, and to be protected against improper use or loss of integrity. The same text also addresses identifying and controlling externally sourced documents deemed necessary. The VizyonTech counterpart consists of the following technical gates:
- Do not allow a withdrawn template to be selected in a new transaction.
- Fix which version open jobs started with; when the version changes, automatically open an impact task.
- Bind the version and download time to the downloaded controlled copy; explicitly separate the uncontrolled copy.
- If the field device is offline, verify the valid version before synchronization; do not start a new transaction in an ambiguous state.
- When an external standard or customer specification is updated, find the affected procedures, forms, and trainings through the relationship.
Which events should the approval history and operation trail keep?
A "last updated by" field alone is insufficient for audit. Creation, upload, comparison, submission for review, rejection, resubmission, approval, effectiveness, download, distribution, and authorization change should be separate events.
| Field | Question it answers | Check |
|---|---|---|
| Document and version identity | Which object changed? | The identity is not reused later |
| Event and time | What happened, when? | Server time and a consistent time zone |
| User and role | Who did it, with what authority? | Even if the account is closed, the historical role evidence is preserved |
| Previous/new value | What changed? | Where necessary, a secure digest and reference instead of sensitive content |
| Rationale and linked task | Why did it change? | A critical transition cannot be closed with an empty rationale |
NIST SP 800-92 treats robust log management not merely as generating records, but as establishing the logging infrastructure and managing logs on a regular basis. Therefore, the approval event and the audit trail should be kept separate yet related; the application administrator must not be able to silently edit history, and access to logs should also be restricted.
How should access, backup, and retention be managed?
Preserving the approval history does not mean opening it to everyone. Give role- and scope-based access according to the class of content, personal data, customer information, and trade secret.
The KVKK's official data security statement emphasizes that safeguards must be proportionate to the data controller's business, structure, and the risk of the protected data; it stresses preventing unlawful access and safeguarding the data. The technical counterpart is operating the authorization matrix, access records, backups, restore tests, and retention/destruction policy together.
- Do not count a "backup taken" message as success; restore a sample document chain and verify the relationships.
- Do not copy a single retention period number to all documents; bind it to purpose, contract, and applicable legislation.
- If there is a legal or contractual hold, stop the normal destruction flow in a controlled manner.
- Do not delete the old approval records of a user whose authorization is revoked; deactivate the account and preserve the historical identity.
Which scenarios should be tested in a VizyonTech pilot?
Vizyon Periyodik or when evaluating a VizyonTech quality flow adapted to your organization, pilot a single real procedure and its linked form family end to end.
- Send to approval without a change rationale; the flow must stop.
- Try approval with an unauthorized user; no decision must be formed.
- Change the file submitted for approval at the last moment; the previous approval must become invalid and a new review must be requested.
- Open a new job with an old form version; the system must block the selection.
- Update an externally sourced document; an impact task must be created for the linked procedures and trainings.
- Restore from backup; the document, version, approval, and distribution relationships must be verified together.
The pilot's success criterion is not that a document can be uploaded. It is that the system closes on ambiguous or missing evidence, preserves history, and lets the auditor reconstruct the version valid on a given date through a single chain. For the different life cycle of a signed inspection report, see the guide on version and operation trail in e-signed report revision .
Sources
- ISO — ISO 9001:2015, Quality management systems — Requirements (5th edition, September 2015; accessed July 26, 2026). The 2024 climate change amendment applies; the ISO product page states that work on a new edition is ongoing.
- ISO — ISO 9001:2015/Amd 1:2024 (February 2024).
- ISO — ISO 10013:2021, Quality management systems — Guidance for documented information (1st edition, March 2021; accessed July 26, 2026).
- ISO — ISO/IEC Harmonized Structure with guidance for use (July 1, 2026; clause 7.5.3).
- NIST — SP 800-92, Guide to Computer Security Log Management (Final, September 2006).
- Personal Data Protection Authority — Obligations Regarding Data Security and Personal Data Security Guide (accessed July 26, 2026).
Approval roles, retention periods, and segregation of duties should be determined by authorized persons by evaluating the organization's scope, contracts, applicable standards, and current legislation.